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Create a free account and confirm your email, then open any cup with registration open. A free cup takes one tap — some hosts approve each player first, and you get a notification when they do. A paid cup takes the entry fee from your TourneyPro wallet, so add money first.

No. Once you join, the entry is final — it is refunded only if the cup is cancelled. Check the start time before you join.

On the cup page, once the host marks the room ready. You also get a notification. If the room isn't there close to the start time, ask the host in the cup's chat.

No. TourneyPro is an independent platform for running cups. Free Fire is a trademark of Garena, which doesn't endorse TourneyPro.

Open Wallet and tap Deposit, choose bKash, Nagad or Rocket and enter the amount (৳10–৳1,000 per deposit). The screen shows the exact amount and the number to send it to — the number can change from one deposit to the next, so always use the one on screen. Send the money, then enter the transaction ID and a screenshot. Your wallet is credited once a person on our team has checked the payment. You get a notification either way.

Not to players: an account, free cups and adding money are free (your mobile-money account may charge its own sending fee). On a paid cup, TourneyPro's 10% comes out of the entry fee, and the cup shows the split before you join. Withdrawals are free today; if that changes, the withdraw screen will show the fee before you confirm.

Open Wallet, scroll to Withdraw, choose bKash, Nagad or Rocket, and enter your own number and the amount. The amount is held from your balance straight away, and a person on our team sends it — usually within 24–48 hours. If the request is refused, the full amount returns to your wallet. Withdrawals start at ৳10, with up to ৳10,000 and 3 withdrawals in any 24 hours. A first withdrawal or a new number may get an extra check.

Check Wallet for its status. If it was refused, the notification says why — usually a wrong transaction ID or amount. If you did send the money, submit it again with the right details, or email support@tourneypro.org with the service, amount, transaction ID and time, and we will check the receiving phone's records.

As soon as the host declares the winners, the prize is in your Prize Vault. You can claim it to your wallet 30 minutes later (24 hours for prizes of ৳1,000 or more) — a short window in which a wrong result can still be disputed. If you don't claim it, it moves to your wallet by itself after 30 days.

TourneyPro keeps a fixed 10%, the host keeps the share they chose (up to their plan's limit), and the rest is the prize pool. The cup shows all three before you join, and they can't change once registration opens. See an example.

Open the cup, find your result and tap Dispute This Result. Say what is wrong and add a screenshot. While a dispute is open, the cup's prizes stay on hold. On paid cups and cups with a held prize, TourneyPro's team decides; on other free cups, the host decides. You get a notification with the outcome.

Yes, automatically. Every paid entry goes back to the players' wallets, with a notification. See Refunds & cancellations.

Sign up as a host. You can run free cups straight away; to charge entry fees you verify your identity first. The Host guide explains plans, earnings and the rules.

Players and hosts can delete their account in Settings (Delete my account, then type DELETE). Your name, email, phone, game IDs and photo are removed at once; your cup results stay as "Former player", and we keep only the money records we must keep (7 years). While your wallet holds money, or a deposit, withdrawal, prize, dispute or cup is still open, the page tells you what to finish first — or email support@tourneypro.org.

Don't share it. TourneyPro never asks for your password, your mobile-money PIN or a one-time code. Report it to support@tourneypro.org.